Privacy Policy

Neso LLC operates the website nesofloat.com and the Nesofloat brand. A US-based company selling commercial float tank equipment to wellness facilities in Australia and internationally.

For privacy enquiries contact: matt@nesofloat.com

When submitting an enquiry through the website or a lead form, the following information is collected:

• Full name
• Email address
• Phone number
• Facility name and type
• Location
• Details about the enquiry

Standard website analytics data may also be collected such as pages visited, time on site, and general location (country/state level) through analytics tools.

Information provided is used solely to:

• Make contact by phone or email to discuss the enquiry
• Send information relevant to interest in Nesofloat products
• Respond to questions submitted

Information is not used for automated decision-making or profiling.

Personal information is never sold, rented, or traded to third parties.

Information may be shared with trusted service providers who assist in operating the business — such as email platforms and CRM tools — solely for the purpose of responding to enquiries. These providers are contractually required to keep information confidential.

Information may be disclosed if required by law or legal process.

Contact information is retained for as long as necessary to respond to enquiries and maintain a record of the business relationship. Upon request, information will be deleted within 30 days unless retention is required by law.

The following rights apply:

• Request access to personal information on file
• Request correction of inaccurate information
• Request deletion of information
• Withdraw consent to being contacted at any time

To exercise any of these rights, email matt@nesofloat.com and a response will be provided within 30 days.

The Nesofloat website may use cookies and third-party analytics tools such as Google Analytics to understand how visitors use the site. This data is aggregated and anonymous — it is not linked to personal identity. Cookies can be disabled in browser settings at any time.

Information submitted through a Facebook lead advertisement is collected in accordance with both this Privacy Policy and Meta's Data Policy. Contact details received from Meta are used solely to follow up on enquiries.

Reasonable steps are taken to protect personal information from unauthorised access, loss, or misuse. However, no data transmission over the internet is completely secure and absolute security cannot be guaranteed.

This Privacy Policy may be updated from time to time. The current version will always be available at nesofloat.com/privacy. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

For any privacy-related questions or requests:

Email: matt@nesofloat.com
Website: nesofloat.com